Strengthening Families, Building Communities, Developing Minds

Trauma & Crisis Intervention (TIS)

Trauma & Crisis Intervention (TIS)

Trauma occurs when the individual’s normal coping mechanisms fail to respond in the event of a crisis. In the workplace, home or community, this may include the death of a colleague or family member, devoice or abuse, or an accident (either in the workplace or outside). Following a crisis, the individual may exhibit symptoms that are dysfunctional such as becoming a danger. TCHD responds to crises or traumatic events in the workplace on two levels:


Crisis Response Team and Crisis Intervention

In the unexpected event of a traumatic occurrence, TCHD’s crisis response team will immediately on-site conduct a needs assessment and provide psychological first aid to all members through debriefing sessions. From these assessments, the identification of those who immediately need support will be ascertained and managed. Our organization is committed to providing this specialist service in coordination with the management or family team such that the impact on the affected welfare is minimized. On an organizational level, the implementation of a Crisis Intervention System will entail the following:

  • A 24 hour hotline for the staff and management to report any possible or on-going crisis within the organization.
  • Once a report is made, a clinician will be on standby to assess and manage crisis as within a period of twelve (12) hours
  • In case of immediate emergency as assessed by the clinician and Clinical Director, the clinician will attend to the crisis directly.


Specialization Treatment – Trauma Treatment for Employees and their dependants

Employees and their dependents face many severe traumatic events in their everyday lives. Some of these traumatic events can be community violence, domestic violence, physical and sexual abuse. These traumatic events, in most cases, go unrecognized and untreated, which can result in rippling negative life events both at home and in the workplace. We are committed to providing trauma-informed specialized treatment for employees’ and their dependents using the latest trauma informed treatment – Trauma System Therapy (TST).

  • Home and Workplace Intervention
  • School and Community Intervention
  • Criminal/Juvenile Justice system Intervention

Traumatic Incident Reduction (TIR)

TIR is a rapid method (in comparison to traditional therapy) of effectively reducing traumatic stress from emotionally and/or physically painful events in the past. It involves re-experiencing past traumas in a completely safe environment, free of distractions, judgments, or interpretations.

As an intervention technique, TIR is both highly structured and client-centred. It is highly structured in that the therapist who is called a “facilitator” guides the client who is called a “viewer” repetitively through an imaginable replay of a specific trauma. TIR’s uniqueness lies, in part, in the fact that a session continues until the viewer is completely relieved of whatever stress the target trauma originally provoked and any cognitive distortions (e.g., observations, decisions, conclusions) embedded within the incident have been restructured.