Mediation and Conflict Resolution
Conflict is a normal part of any healthy working relationship. There are very few offices where all the employees get along. Learning how to deal with conflict – rather than avoiding it – is crucial. Mismanaged conflicts can be harmful to professional and personal relationships, not to mention the time and energy spent on non-productive time in the organization. Learning these skills can keep your personal and professional relationships strong and keep the focus on the matters of importance.
When the relationship has been broken and becomes tenuous, mediation helps resolve the conflicts and rebuild relationships, reducing cost, time, and emotional stress. The mediation process encourages respectful dialogue and problem solving techniques. Facilitated by a trained professional, each side tells their story, is kept on track, remain positive, and productive with each party leaving satisfied.