Strengthening Families, Building Communities, Developing Minds

Mediation and Mediation Services

Provided by or Partner TCHD International Centre for Medication and Mediation Studies (ICMMS)

Conflict is a form of socialization, a disagreement through which the parties involved perceive a threat to their needs, interests or concerns. Although conflict is a normal part of the human condition providing numerous opportunities for growth through improved understanding and insight, there is a tendency to view conflict as a negative experience caused by abnormally difficult circumstances. Disputants tend to perceive limited options and finite resources available in seeking solutions, rather than multiple possibilities that may exist ‘outside the box’ in which we are problem solving. No group can be entirely harmonious, for then, it would lack process and structure. (Coser, 1956).
Unresolved conflict develops into unpredictable consequences. Many issues at an organization can be associated with unresolved conflict among work colleagues, management and staff etc. or even community members. Hence, the significance of individuals being able to manage conflict when it arises before it becomes unmanageable.